In the early hours of February 28, our Automatic Meter Reading (AMR) system flagged an alarm: excessive water consumption was detected at a client’s facility during non-operational hours.

Our on-call team member immediately received the notification via the AMR Emasys application. Upon review, the data showed an unexpected flow rate of 13 m³/h – highly abnormal for that time of night.

Recognising the risk, our employee promptly contacted the client to investigate the potential issue.

Immediate outcome

➡ The water supply was shut off within 3 hours of detection.
➡ The client organised professional repairs the next day, avoiding further damage.

Analysis

Leak rate: 13 m³/h
Water price: 3.48 €/m³
Estimated hourly cost: €45.24

What if the system hadn’t been in place?

Detection Time	Total Estimated Cost
08:00 same day	€542.88
18:00 same day	€814.32
After 7 days	€7,604.32
After 30 days	€32,612.80

Key takeaways

This is just one example of how our comprehensive monitoring and maintenance services help clients:

• detect critical issues in real-time
• prevent costly damages
• maintain operational efficiency.

It is also a reminder of the importance of proper alarm configuration for high water consumption events.