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At EMASYS d.o.o., our success is built on the high quality of our services and software solutions, as well as our commitment to meeting the needs of all stakeholders and exceeding client expectations. Customer satisfaction—alongside financial performance—serves as a key measure of our success and a driving force for continuous improvement and growth.
Confidentiality, integrity, and availability are fundamental principles guiding our services and solutions. Combined with our expertise and experience in energy management, these factors play a crucial role in ensuring service quality and earning the trust of our clients and partners.
Our integrated management system, established in accordance with the international standards ISO 9001, ISO 27001, and ISO 50001, applies to the installation and maintenance of remote metering systems, as well as the development and maintenance of software for monitoring energy and water consumption.
To uphold these principles, we are committed to the following guidelines:
EMASYS d.o.o. is committed to providing all necessary resources to achieve these objectives. Participation in the Integrated Management System is the responsibility of all employees, as they play a key role in sustaining and advancing the system.
This policy is reviewed regularly to ensure alignment with our strategic goals and international standards and is publicly available.
Zagreb, January 7, 2025